The Challenge A large apparel retailer with multiple store locations recognized the lost potential of top-line opportunities due to their existing ecommerce platform. Newer, more sophisticated platforms offered greater functionality and better support to leverage up and coming social media...
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The Challenge A well-known national footwear retailer with many locations was struggling with an outdated point of sale (POS) system and recognized that an upgrade would lead to a more seamless customer experience. From mobile payments to complex discounts, this...
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The Challenge A publicly traded, New York-based retailer of fine accessories and gifts with more than 300 stores in the United States and Canada was on the verge of replacing its existing POS system. The POS project team anticipated the...
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Retail Growth Overwhelming IT Department The Challenge Although fast-paced expansion is a byproduct of a successful retail business, IT may struggle to adequately support that growth. An upscale designer of sportswear and accessories for women with a growing number of...
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The Challenge The CIO of an iconic apparel and accessories retailer was two years into a planned one-year POS and EMV compliance upgrade when they reached out to Sophelle for help. He knew his team didn’t have enough experience in...
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