Between recommendations from friends, creator commentary, brick and mortar encounters, email blasts, brand partnerships, and endless digital channels, how a customer finds your brand and ultimately makes a purchase varies drastically person to person. The once linear customer journey has...
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In e-commerce, videos are a conversion-boosting game-changer; however, delivering high-performing videos at scale isn’t easy. There’s no one-size-fits-all solution; videos must be adapted and optimized for every device and channel while maintaining high quality and speed. Now you can have...
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CX practitioners face and overcome many challenges throughout the year, but heading into 2024, retailers have five things on their minds. That is according to a survey conducted by Verint, which saw more than 400 retail industry executives share how...
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The digital retail landscape is shifting, and so are the possibilities. Join us as we delve into the trends, opportunities, and challenges that will define the success of digital retailers in 2024. Sucharita Kodali, VP and Principal Analyst at Forrester...
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Dive into the Future: Join our webinar, “2024 eCommerce Insights – Emerging Trends Shaping Retail,” and stay ahead of the curve in the dynamic world of online commerce.
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