The Retail Chronicles: The Day and Life of a Customer Service Associate: Retail is not as easy as you think

Some believe retail is the easiest career in the world, and the employees should be happy all the time. When a customer notices a cashier is not smiling, they feel animosity towards them. The Retail Chronicles teaches the readers what it’s like to work as a retail sales representative. This book gives you a behind-the-scenes look at what customers, managers, and colleagues, the pink collar workers have to deal with on a daily basis.