What Can Salesforce’s AI Do?
At the heart of Salesforce’s transformative journey in the retail sector is Rob Garf, a visionary with an impressive 25-year tenure in global retail. His multifaceted career spans roles as...
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Reimagining Retail: The Most—and Least—Important Takeaways from NRF 2024
On today's podcast episode, we discuss this year's National Retail Federation event—the main takeaways, the best side conversations and booths, and the discussed trends we don't see coming to fruition....
Building Retail Right
The allure of building a retail space is strong these days, but doing it right is critical. How do you know when to spend big bucks on fancy tech and...
Reimagining Retail: How AI Can Help with Hyperpersonalization and Promising Examples of AI Retail
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what AI can do for retail, who the biggest players are, and if hyperpersonalization is...
Shoptalk 2024 Sneak Peek: with Krystina Gustafson
One of the hottest tickets this year is the much-anticipated annual edition of Shoptalk in Las Vegas. This year’s key topics will not disappoint, with a focus on how AI...
Reimagining Retail: Where In-Store Retail Media is Headed and Activations That Are Moving The Needle
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss in-store retail media: what's holding it back, cooler screens and smart carts impact, and what...
Accelerated Retail: Unleashing Unified Personalization
Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft...
Investigating The Evolved Customer Journey: Trends, Challenges & Priorities
Retailers know that digital influences the customer journey, from initial awareness to post-purchase. So why is there still such a staggering divide between consumers’ digital and physical brand experiences? We...
Century 21’s Larry Mentzer on reopening a legacy NYC off-price retailer
Century 21 was an iconic New York off-price store that is now trying to return to its former glory. After filing for bankruptcy and shutting down all 13 of its...
NextGen Commerce: Decoding How We Shop, Eat & Play!
The hosts discuss their upcoming conference, Next Gen Commerce, and the topics they are most excited about, including sustainability and the intersection of different industries. They highlight the diverse range...
Cultivating the next generation of retail talent
We talk to Adam Lukoskie, SVP and Foundation Executive Director of the National Retail Federation, about current topics and trends in talent acquisition—delving into best practices, new ideas and how...
Role of KPIs in building Winning Customer Experience
In this episode, Breanna Moreno, VP of Customer Experience at True Classic, takes us behind the scenes of the brand’s retail expansion journey and breaks down their thoughtful approach to...