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Retail Experts Reveal The Top 2024 Trends & Predictions

The Retail TouchPoints editorial team engaged with 15 esteemed experts, analysts and strategists to determine which trends and technologies will influence the industry most significantly in 2024. All insights were curated in...

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A preview of NRF 2024: Retail’s Big Show

More than 40,000 retailers of all kinds are getting ready to come together in New York City’s Javits Center for NRF 2024: Retail’s Big Show on Jan. 14-16. On today’s...

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Data Unification: Retail’s New Power Play

In a fascinating interview at NRF 2024, Barry Padgett, CEO of Amperity, sheds light on the burgeoning role of data unification in the retail sector. As we delve into this...

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What Can Salesforce’s AI Do?

At the heart of Salesforce’s transformative journey in the retail sector is Rob Garf, a visionary with an impressive 25-year tenure in global retail. His multifaceted career spans roles as...

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Reimagining Retail: The Most—and Least—Important Takeaways from NRF 2024

On today's podcast episode, we discuss this year's National Retail Federation event—the main takeaways, the best side conversations and booths, and the discussed trends we don't see coming to fruition....

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Building Retail Right

The allure of building a retail space is strong these days, but doing it right is critical. How do you know when to spend big bucks on fancy tech and...

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Reimagining Retail: How AI Can Help with Hyperpersonalization and Promising Examples of AI Retail

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what AI can do for retail, who the biggest players are, and if hyperpersonalization is...

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Shoptalk 2024 Sneak Peek: with Krystina Gustafson

One of the hottest tickets this year is the much-anticipated annual edition of Shoptalk in Las Vegas. This year’s key topics will not disappoint, with a focus on how AI...

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Reimagining Retail: Where In-Store Retail Media is Headed and Activations That Are Moving The Needle

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss in-store retail media: what's holding it back, cooler screens and smart carts impact, and what...

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Accelerated Retail: Unleashing Unified Personalization

Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft...

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Investigating The Evolved Customer Journey: Trends, Challenges & Priorities

Retailers know that digital influences the customer journey, from initial awareness to post-purchase. So why is there still such a staggering divide between consumers’ digital and physical brand experiences? We...

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The Marketing Playbook with Mark Friedman: Doug Weich and Shirley Gao – Retail AI Council

Doug Weich, the Founder and CEO of Sophelle and Connecter for the Retail AI Council, and Shirley Gao, the Chief Digital and Information Officer of PacSun and member of the...

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