Janel Anderson: Banishing Difficult Conversations
Bob Phibbs interviewed Janel Anderson, Founder of Working Conversations, about the dynamics of effective communication - and more - on this episode of Tell Me Something Good About Retail.
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Reimagining Retail: How Digital Grocery Buyers Discover New Products and How Creator-Led CPG Brands Succeed
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how younger Gen Z consumers are most likely to discover grocery products, whether this new...
The Next Era of Retail
We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Jaime Cairns, Chief Strategy Officer at Fluent Commerce. In this session we...
Driving Consumer Engagement in the Retail Industry: Leveraging AI and Collaboration
Today, we welcome Kate Gleysteen, Director of Media at PDC Brands, for a hearty conversation about the challenges and opportunities in the retail media landscape. Listen in for insights on how the...
Marketing Trends that Defined 2023: The Year of AI, Personalization and Loyalty Programs
For the final Retain episode of 2023, to wrap up the year, Lauren DeSouza is looking back over the previous 12 months to identify the biggest marketing trends of 2023....
Retail Experts Reveal The Top 2024 Trends & Predictions
The Retail TouchPoints editorial team engaged with 15 esteemed experts, analysts and strategists to determine which trends and technologies will influence the industry most significantly in 2024. All insights were curated in...
Reimagining Retail: The Most—and Least—Important Takeaways from NRF 2024
On today's podcast episode, we discuss this year's National Retail Federation event—the main takeaways, the best side conversations and booths, and the discussed trends we don't see coming to fruition....
Role of KPIs in building Winning Customer Experience
In this episode, Breanna Moreno, VP of Customer Experience at True Classic, takes us behind the scenes of the brand’s retail expansion journey and breaks down their thoughtful approach to...