Retail Strategies Blog

A

• Account Executive (AE)
• Account Manager (AM)
• Accounts Payable (AP)
• action alley
• ad-to-sales percentage
• add-on-sale
• AIDA
• allocation
• allowance
• anchor store
• Annual Recurring Revenue (ARR)
• Annual Recurring Revenue (ARR)
• Application Programming Interface (API)
• Application Service Provider (ASP)
• Asia-Pacific Economic Cooperation (APEC)
• Assembled to Order (ATO)
• assortment planning
• Augmented reality (AR)
• Augmented reality (AR)
• automated bidding
• Average Basket Value (ABV)
• Average Order Value (AOV)

B

• Backlinks
• balanced tenancy
• BANT
• barcode
• beacons
• benchmarking
• BFCM (Black Friday, Cyber Monday)
• big box store
• big data
• Bill of Lading (BOL)
• Bill of Materials (BOM)
• Black Friday
• Black Hat
• BNPL (Buy Now Pay Later)
• Bounce Rate (BR)
• brand awareness
• breadth of assortments
• brick and click
• bundle pricing
• Business Development Representative (BDR)
• Business Process Optimization (BPO)
• Business to business to consumer (B2B2C)
• Business to Consumer (B2C)
• Business-to-business (B2B)
• Business-to-employee (B2E)
• Buy One Get One (BOGO)
• Buy online pick up at curb (BOPAC)
• Buy online pick up in-store (BOPIS)
• Buy Online Return in-Store (BORIS)

C

• call center
• call tag
• Call To Action (CTA)
• Canadian Anti-Spam Legislation (CASL)
• cannibalization
• Card Security Code (CSC)
• Card Verification Code (CVC)
• Card verification value (CVV)
• Cascading Style Sheets (CSS)
• Cash On Delivery (COD)
• cash wrap
• Chief Digital Officer (CDO)
• Chief Executive Officer (CEO)
• Chief Financial Officer (CFO)
• Chief Governance Officer (CGO)
• Chief Information Officer (CIO)
• Chief Marketing Officer (CMO)
• Chief Operating Officer (COO)
• Chief People Officer (CPO)
• Chief Revenue Officer (CRO)
• Chief Security Officer (CSO)
• Chief Strategy Officer (CSO)
• Chief Technology Officer (CTO)
• click and collect
• Click-through-Rate (CTR)
• clienteling
• cloud POS
• computer vision
• consignment merchandise
• Consumer packaged goods (CPG)
• Contact Center as a Service (CCaaS)
• contactless payment
• Content Management System (CMS)
• contribution margin
• Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM)
• conversions
• core
• Cost per click (CPC)
• Cost per thousand (CPM)
• CRO
• cross-merchandising
• cross-sell
• Customer Acquisition Costs (CAC)
• customer data platform
• Customer Experience (CX)
• Customer Resource Management (CRM)

D

• deadstock
• demand forecasting
• depth of assortment
• destination retailer
• digital advertising
• digital asset management
• Distributed Order Management (DOM)
• DNVB
• dropship
• DTC
• dynamic clustering

E

• EAS
• Electronic Data Interchange (EDI)
• Electronic Product Code (EPC)
• electronic shelf label
• email service provider (ESP)
• endless aisle
• enterprise resource planning
• EPOS
• Europay, Mastercard and Visa (EMV)
• european article number

F

• Fast-moving consumer goods (FMCG)
• FIFO
• FMCG
• Food Safety Modernization Act (FSMA)
• football
• forecasting
• Free on board (FOB)

G

• green retailing

H

• hardlines and softlines
• high-speed retail
• Human Capital Management (HCM)

I

• impulse purchase
• influencer marketing
• integrated supply chain
• Integration platform as a service (IpaaS)
• Internet of Things (IoT)
• inventory management
• inventory turnover
• isolated store

J

• jobber
• Just in Time (JIT)

K

• Key Performance Indicators (KPI)
• keystone pricing

L

• Last in, First Out (LIFO)
• leader pricing
• Life Time Value (LTV)
• location-based service
• loss prevention

M

• m-commerce
• market penetration
• market research
• mass customization
• mass merchandisers
• Master data management (MDM)
• merchandising
• Mobile POS (mPOS)
• model stock plan
• monthly sales index
• multi-channel retail
• mystery shopper

N

• Near-Field Communication (NFC)
• Net Promoter Score (NPS)
• never-out list
• NFT (non-fungible token)
• niche retailer

O

• off-price chain
• omnichannel retail
• open to buy
• open-to-buy
• Optical character recognition (OCR)
• order lead time
• Order Management System (OMS)

P

• perpetual inventory
• Personalization
• planograms
• point of purchase display
• Point of Sale System (POS)
• pop-up shop
• predatory pricing
• prestige pricing
• Product Information Management (PIM)
• product life cycle
• product lifecycle management
• psychological pricing

Q

• Quality assurance (QA)
• Quality Control (QC)
• Quality Management System (QMS)
• quota

R

• Radio Frequency Identification (RFID)
• relationship retailing
• reserve and collect
• retail advertising
• Retail Digital Media (RDM)
• retail enterprise resource planning
• retail trade
• Reverse Logistics
• Reverse Logistics

S

• sales forecasting
• search engine marketing
• sell-through rate
• shelf management
• showrooming
• shrinkage
• social commerce
• Software as a Service (SaaS)
• standardization
• stock cover
• Stock Keeping Unit (SKU)
• stock turnover
• supply chain
• system integrator

T

• The California Consumer Privacy Act (CCPA)
• The General Data Protection Regulation (GDPR)
• Third-party logistics (3PL)
• tribe tailing
• triple net lease

U

• unified brand
• units per transaction
• user-generated content

V

• Virtual reality (VR)
• visual merchandising

W

• Warehouse Management System (WMS)
• webrooming
• Weekly Sales, Stock and Intake (WSSI)
• wholesale
• workforce management
• workforce management

X

• X-efficiency

Y

• Year-over-Year (YOY)