Retail Books

Whether you’re a retail expert looking to broaden your knowledge and refine your skills, a business owner seeking expert guidance to enhance your operations, or simply a curious learner eager to gain insights into the industry, our Retail Books page is an excellent resource to explore.

Our retail experts have handpicked the books listed below, ensuring that each title offers valuable insights and practical advice for those interested in everything from retail management to ecommerce. Spanning a wide range of subjects, including merchandising, marketing, customer service, and technology, there is something for everyone on this curated list.

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The Retail Sales Bible: The Great Book of G.R.E.A.T. Selling

Rick Segel and Matthew Hudson, Ph.D. have simplified the retail selling process into a user-friendly book filled with concepts that are memorable, easy to master, easy to use, and will...

The Shopping Revolution, Updated and Expanded Edition: How Retailers Succeed in an Era of Endless Disruption Accelerated by COVID-19

In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert, and professor at The Wharton School, examines the companies that have been most successful during this wave of change, and...

Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader

The former Amazon executive who launched and scaled Amazon Marketplace delivers the ultimate playbook on “think like Amazon” and succeeds in the digital age. “What would Jeff do?” Since leaving Amazon...

Unraveled: The Life and Death of a Garment

In Unraveled, entrepreneur, researcher, and advocate Maxine Bédat follow the life of an American icon--a pair of jeans--to reveal what happens to give us our clothes. We visit a Texas...

We Are Market Basket: The Story of the Unlikely Grassroots Movement That Saved a Beloved Business

What if a company were so treasured and trusted that people literally took to the streets - by the thousands - to save it? That company is Market Basket, a...

What Women Want: The Global Market Turns Female Friendly

PACO UNDERHILL, the author of the hugely successful Why We Buy and The Call of the Mall, reports on the growing importance of women in everybody’s marketplace—what makes a package, product, space, or service...

Why Fashion Brands Die & How to Save Them

The fashion consumer – and by extension the entire fashion business – is radically changing and creating winners and losers across categories. Which path a brand takes – to grow...

Why We Buy: The Science of Shopping–Updated and Revised for the Internet, the Global Consumer, and Beyond

The legendary retail guru Paco Underhill returns to our ever-evolving consumer culture with revised insights and lessons in this completely revised edition of his classic bestselling book. In this version,...

Why We Buy: The Science of Shopping: Updated and Revised for the Internet, the Global Consumer, and Beyond

Revolutionary retail guru Paco Underhill is back with fresh observations and important lessons in this completely revised edition of his classic, witty bestselling book on our ever-evolving consumer culture.

Winning At Retail: Developing a Sustained Model for Retail Success

Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick-EST' model is crucial, because being close and convenient to where our customers live, work, and...

Working Backwards: Insights, Stories, and Secrets from Inside Amazon

Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and...

Zingerman’s Guide to Giving Great Service

Entrepreneurial phenomenon Ari Weinzweig, the co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. In Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares...