System Selection

Industry: Furniture Retailer and Manufacturer Size: 88 company and licensee U.S. retail locations, 100+ wholesale locations Bassett Furniture sought to transform its online presence and elevate the customer experience to meet the ever-changing expectations of modern shoppers. Their goal was...

“Innovation is the ability to see change as an opportunity not a threat.” - Steve Jobs If there’s an industry constantly pressured to innovate, it’s retail.  Look at fashion, for example. Every season has to bring in something de rigeur...

The Challenge A well-known national footwear retailer with many locations was struggling with an outdated point of sale (POS) system and recognized that an upgrade would lead to a more seamless customer experience. From mobile payments to complex discounts, this...

  Eight months into the pandemic, COVID-19 continues to bring extreme uncertainty to the retail sector. On the one hand, case counts are higher than ever and continue to rise. On the other hand, promising trial results indicate a vaccine...

System Selection System selection can often be a daunting and time-consuming process. Sophelle has been helping retailers successfully navigate all phases of the system selection process for years; our clients are able to leverage our extensive experience and resources related...