When Will Retail Establish Its “New Normal”?

  Eight months into the pandemic, COVID-19 continues to bring extreme uncertainty to the retail sector. On the one hand, case counts are higher than ever and continue to rise. On the other hand, promising trial results indicate a vaccine...

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The Millennial Report: Appearance versus Reality

Millennials grew up in the age of chat rooms and early social media sites, so it’s no surprise we have a heavy virtual presence as adults. We constantly surveil our friends’ lives through social media posts, assess potential partners on...

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POS Audit Saves Dollars and Optimizes In-Store Staff

The Challenge A leading specialty retailer was concerned about losses incurred at the front end of their stores. Although the retailer was aware of inconsistencies related to cash register transactions, management did not know the extent or source of the...

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