The Challenge A national retailer with over 400 locations experienced a myriad of problems with the use of their in-store systems. Because the retailer relied heavily on seasonal employees, their lack of training materials led to management problems, poor customer...
Learn MoreThe Challenge The CIO of a big box retailer was seeking to improve the productivity of his IT organization. Existing SDLC and change management procedures provided an adequate framework for project and change execution, but lacked formality in the areas...
Learn MoreThe Challenge A luxury lifestyle brand’s ecommerce site experienced an enviable predicament: demand was high – so high, in fact, that the company’s existing fulfillment systems were starting to stress as they tried to keep up with processing the volume...
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