Industry: Furniture Retailer and Manufacturer Size: 88 company and licensee U.S. retail locations, 100+ wholesale locations Bassett Furniture sought to transform its online presence and elevate the customer experience to meet the ever-changing expectations of modern shoppers. Their goal was...
Learn More
“Innovation is the ability to see change as an opportunity not a threat.” - Steve Jobs If there’s an industry constantly pressured to innovate, it’s retail. Look at fashion, for example. Every season has to bring in something de rigeur...
Learn More
The Challenge The CIO of an iconic apparel and accessories retailer was two years into a planned one-year POS and EMV compliance upgrade when they reached out to Sophelle for help. He knew his team didn’t have enough experience in...
Learn More
Eight months into the pandemic, COVID-19 continues to bring extreme uncertainty to the retail sector. On the one hand, case counts are higher than ever and continue to rise. On the other hand, promising trial results indicate a vaccine...
Learn More
Millennials grew up in the age of chat rooms and early social media sites, so it’s no surprise we have a heavy virtual presence as adults. We constantly surveil our friends’ lives through social media posts, assess potential partners on...
Learn More