Personalization

Sophelle's personalization services proved transformative for a U.S.-based apparel company seeking to enhance consumer experience and drive key business metrics. Evaluating their existing algorithms, Sophelle revamped in-cart product recommendations, shifting from a like-sell model to a more effective cross-sell approach....

Challenge A European apparel retailer was struggling to optimize product recommendations on their website, leading to irrelevant item suggestions and missed revenue opportunities. The retailer’s previous personalization platform exclusively presented customers with generic top-selling product recommendations, which lacked relevance to...

When we think of personalization tools in ecommerce, we often associate them with B2C (business-to-consumer) retailers. We imagine online stores with tailored product recommendations and personalized messaging, all aimed at enticing individual shoppers to make a purchase. But personalization is...

If a personalized customer journey isn’t part of your ecommerce strategy, it may be time to reevaluate. On one hand, a tailored shopping experience shows customers that retailers value their needs and preferences. By showcasing products and services that match...

Challenge Sophelle began working with a well-known apparel retailer 3 years ago on their ecommerce personalization strategy.  By implementing recently viewed personalization in the retailer’s shopping cart page, the Sophelle team yielded an impressive boost in conversion rates.  But with...