Consumers now make purchasing decisions differently than at any other point in the past, standing in stores while using smartphones to compare prices and read reviews, posting pictures of potential purchases on social media to get instant opinions of family...
Learn More
Despite the focus on the “age of Amazon” in the retail world, the vast majority of retail purchases still happen in physical stores. Because of this, bricks-and-mortar stores aren’t going away any time soon. For retailers that are heavily invested...
Learn More
Having just finished an amazing week at another NRF BIG Show and having a moment to reflect; I came home wondering “Has omnichannel turned into another 4-letter word?” The buzzword has been in our lexicon for several years now, and...
Learn More
With over 500 exhibitors and 33,000 attendees to navigate through, The NRF BIG Show can be a challenge for even the most seasoned retail executive. If 2017 sees your IT stack growing and changing, we’ve got the top tips for...
Learn More
At the recent Mi9 Synergy User Conference, I had the opportunity to lead a panel discussing omnichannel success. Surprisingly, despite vast growth in the ecommerce world and the rising growth of mobile, many retailers still struggle to find success in...
Learn More