Blog

There’s a digital tidal wave sweeping through ecommerce right now. Can you feel it?  Total ecommerce sales for 2021 were estimated at $870.8 billion, an increase of 14.2 percent (±0.9%) from 2020 and a 50.5% increase over 2019. eCommerce represented...

What are the foundational elements of a retail website? Are they images, a purchase process, a shopping cart? To retailers websites need to function smoothly. But end-users take those basic features for granted. To consumers, foundational elements like functionality don’t...

There was an interesting picture recently posted on LinkedIn showing New York City’s tall, shimmering skyscrapers, juxtaposed against the city’s shaky foundations. They suggested that the image was a metaphor. We agree. What we saw was a metaphor for retailers...

Retailers innovate in different ways. There are customer-facing innovations, from augmented reality to in-store rock climbing to reimagining the checkout queue. But there are also innovations happening behind the scenes: Zara reimagining its supply chain to deliver on 6 week...

The first time I posted a picture of myself on the internet, I was a brace-face fourteen-year-old. I took an unflattering picture on the webcam attached to my family’s shared computer and posted it to MySpace where I thought only...