Retail Strategies Blog

Let’s say that you own an apparel website and one of your loyal customers needs a new dress for an upcoming wedding. Good news for you! She logs on to your site to browse dresses that might be appropriate for...

We’ve all used the expression “looking for a needle in a haystack.” In many ways, this idiom describes the experience of shopping online. The internet is a gigantic, modern-day haystack that consumers have to navigate to find their specific needle....

Today, data may be a four letter word. It’s coming from every direction: mobile, online, in-store, on- and off-line marketing efforts, and customer service touch points. Whether it’s online, mobile, or in-store, connecting the right person with the right product...

For most American retailers, it’s been a total nightmare. The transition to be compliant with EMV has been anything but easy. For those not fluent in retail-speak, EMV, or Europay, Mastercard, Visa, is the technology where a chip is embedded...

While the process of delivering the right product to the right person at the right time seems elementary, doing it right is actually very complex, and many retailers are still not doing it well. The art and science of “product...