In a recent podcast with Tim Parry of Bricks and Clicks, I had the opportunity to share my thoughts on the state of retail, beginning with the shift in shopping habits of the sporting goods sector. The simple fact is...
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Many big box stores have been challenged of late, their struggles are real, complicated, and existential. Last century these same retailers won by leveraging their most valuable assets – massive real estate investments, a vast array of other companies’ brands;...
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Consumers now make purchasing decisions differently than at any other point in the past, standing in stores while using smartphones to compare prices and read reviews, posting pictures of potential purchases on social media to get instant opinions of family...
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Despite the focus on the “age of Amazon” in the retail world, the vast majority of retail purchases still happen in physical stores. Because of this, bricks-and-mortar stores aren’t going away any time soon. For retailers that are heavily invested...
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Having just finished an amazing week at another NRF BIG Show and having a moment to reflect; I came home wondering “Has omnichannel turned into another 4-letter word?” The buzzword has been in our lexicon for several years now, and...
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