For the US retail industry, January heralds the biggest event of the year: the National Retail Federation’s BIG Show. 40,000 retailers, brands, and the solution providers that would like to sell to them would have been gathered in New York...
Learn MoreNo one likes surprises at work. We want to make plans, execute against them, and meet or exceed our customers’ expectations. This is even more the case today in retail. Customers don’t want surprises. They don’t want to arrive at...
Learn MoreI don’t know what fabric softener is. I mean, I can reasonably deduce its purpose from its name, but I have never sought, purchased, or used fabric softener. None of my clothing feels scratchy or hard enough that I’m uncomfortable...
Learn MoreRetailers Must Innovate Everyone agrees with the idea that retail requires innovation. Whether they added subscription services last year, they're adding curbside pickup capabilities today, or they'll be adding appointment scheduling or some other new function next year, retailers have...
Learn MoreMy dress was ironed, shoes shined, and hair tucked neatly behind my ears for the first day of my first job. I walked confidently into the room, knowing that I was fit for the position and ready to confront challenges...
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