There was an interesting picture recently posted on LinkedIn showing New York City’s tall, shimmering skyscrapers, juxtaposed against the city’s shaky foundations. They suggested that the image was a metaphor. We agree. What we saw was a metaphor for retailers...
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Retailers innovate in different ways. There are customer-facing innovations, from augmented reality to in-store rock climbing to reimagining the checkout queue. But there are also innovations happening behind the scenes: Zara reimagining its supply chain to deliver on 6 week...
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The first time I posted a picture of myself on the internet, I was a brace-face fourteen-year-old. I took an unflattering picture on the webcam attached to my family’s shared computer and posted it to MySpace where I thought only...
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After a full year of pandemic living, it finally feels like we’re reaching the tail end of this life-altering situation. As the vaccination push continues, businesses are preparing for a return to normalcy—whatever that may look like in the post-COVID...
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After a year of staying inside, wearing pajamas, and hoarding toilet paper, we’re all looking forward to returning to some normalcy. Millennials especially will have quite a bit of adjusting to do. Many of us have privately celebrated major life...
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