The Governors of six states (NY, NJ, CT, PA, RI, and DE) outlined the beginning of a plan to come out of the states' lockdowns. West Coast Governors are doing similar. Smart plans based on data will be the basis...
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Retailers, brace yourself As we look ahead to the new year there are more unknowns confronting retailers than in decades. Much is subject to change at a moment's notice, in directions that can't be accurately predicted, and to magnitudes...
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Offering a personalized omnichannel shopping experience gives your customers the chance to move between devices and into your physical store seamlessly When reaching out to past and potential customers, providing a custom user experience is beneficial to both you and...
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The retail experience is a critical element for business success Customers are drawn to experiences. Whether they’re shopping in-store, online, or buying online and picking up in-store (BOPIS), they want authentic, customized service that fulfills their needs. The key to...
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Upgrading Functionality and Customer Experience with AI Businesses must work harder than ever to maintain excellence in the experience for their customers. With the resurgence of brick and mortar stores, retailers are challenged with providing a streamlined and personalized customer...
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