Retail Strategies Blog

Today, data may be a four letter word. It’s coming from every direction: mobile, online, in-store, on- and off-line marketing efforts, and customer service touch points. Whether it’s online, mobile, or in-store, connecting the right person with the right product...

The Challenge A successful specialty retailer with hundreds of locations nationwide was seeking to deliver the latest version of its RedPrairie Labor Management solution to its entire chain. With such a large deployment looming, the retailer wanted to re-examine their...

The Challenge A national retailer with over 400 locations experienced a myriad of problems with the use of their in-store systems. Because the retailer relied heavily on seasonal employees, their lack of training materials led to management problems, poor customer...

The Challenge The CIO of a big box retailer was seeking to improve the productivity of his IT organization. Existing SDLC and change management procedures provided an adequate framework for project and change execution, but lacked formality in the areas...

The Challenge A leading specialty retailer was concerned about losses incurred at the front end of their stores. Although the retailer was aware of inconsistencies related to cash register transactions, management did not know the extent or source of the...