In this episode Cameron Baty discusses the challenges and triumphs of building a successful retail business from the ground up. Cameron shares insights into maintaining product quality, the importance of customer service, the complexities of managing both physical stores and an online presence.
He also highlights the increasing significance of sustainability in the retail industry and the efforts of Rocky Mountain Soap Company to incorporate eco-friendly practices into their business model. Cameron believes that dedication and hard work could build a thriving retail business while maintaining a strong commitment to customers and the environment.
